How can we help you?

You can create a MealSnap account using your email address or sign in with Apple/Google for a quick, privacy-focused setup. The onboarding process guides you through setting up your profile, goals, and preferences.

Yes! Your data is securely stored in the cloud and automatically backed up. We use industry-standard encryption and security practices. Voice recognition is processed on your device for privacy. We never sell your personal data to third parties.

Yes. You can delete your account from the app settings. This permanently removes all your data including meal logs, weight history, custom recipes, and preferences. This action cannot be undone and complies with GDPR requirements.

Yes! MealSnap includes home screen widgets that show your daily calorie progress, macro breakdown, and current streak at a glance. The widgets update in real-time as you log meals throughout the day.

When you take a photo, our AI analyzes the image to identify the dish, individual ingredients, and estimated portions. It then calculates the nutritional breakdown including calories, protein, carbs, and fat. The entire process takes under 5 seconds. The AI also provides a health score and suggestions for improving your meal.

If the AI makes a mistake, you can easily correct it. Tap on any ingredient to edit it, adjust portions, or search for the correct food item. We recommend always reviewing your logged meals and making adjustments as needed. You can also use text-based logging or barcode scanning as alternatives for higher accuracy.

Absolutely! You can type a description of your meal (like "grilled salmon with rice and vegetables") and the AI will analyze it. You can also search our food database, scan barcodes, or quick-log from your saved foods. Photo analysis is just one of many convenient options.

Yes! MealSnap supports voice input for logging meals. Simply tap the microphone icon and describe what you ate. The speech recognition happens on your device for privacy, and the AI then analyzes your description to calculate nutrition.

MealSnap is an AI-powered calorie tracker and meal planner app. Simply take a photo of your food and our AI instantly identifies ingredients and calculates calories, protein, carbs, and fat. Beyond tracking, MealSnap includes a smart meal planner that generates personalized meal plans based on your calorie goals and dietary preferences, plus a library of 250+ healthy recipes. It's designed to make healthy eating effortless—tracking takes seconds, not minutes.

Yes! MealSnap is available on both iOS (iPhone and iPad) and Android devices. You can download it from the App Store or Google Play Store.

You need an internet connection for AI-powered photo analysis and syncing your data. However, you can browse your logged meals, view recipes, and access your saved foods offline. Your data will sync automatically when you're back online.

MealSnap currently supports English and Dutch. The AI can analyze food photos and respond in your preferred language. We're working on adding more languages in future updates.

During onboarding, MealSnap asks for your age, height, weight, gender, activity level, and weight goal. Using the Mifflin-St Jeor equation (the most accurate formula for calculating metabolic rate), it calculates your Total Daily Energy Expenditure (TDEE) and sets appropriate calorie and macro targets. You can choose to lose, maintain, or gain weight at your preferred pace.

After you've been tracking for at least 14 days (with 10+ logged days), MealSnap can recalibrate your calorie goals based on your actual results. It analyzes your logged intake versus your weight changes to suggest a more accurate calorie target tailored to your unique metabolism.

MealSnap includes a weight tracking feature where you can log your weight entries with optional notes and photos. The app shows your weight trend over time with 7-day moving averages to smooth out daily fluctuations. You'll see clear progress toward your target weight.

Streaks track consecutive days of meal logging to keep you motivated. The app celebrates your current streak, records your longest streak ever, and shows encouraging messages when you hit milestones. It's a fun way to build consistent tracking habits!

MealSnap's AI meal planner generates personalized daily or weekly meal plans based on your calorie goals and dietary preferences. It automatically selects recipes from our library, adjusts serving sizes to match your targets, and ensures variety. You can customize plans, swap meals, and save favorites as templates for future use.

Yes! If you eat the same breakfast every weekday or have regular meals, you can set them up as recurring meals. Choose from daily, weekdays only, weekends only, or custom days. The app automatically generates meal instances for the next 4 weeks, and you can set an optional end date.

Yes! Once you've created a meal plan you love, you can save it as a template. This makes it easy to reuse your favorite weekly plans, duplicate and modify them, or apply your meal planning approach across different weeks.

MealSnap includes 250+ professionally curated recipes with detailed nutrition information, step-by-step instructions, and beautiful photos. You can filter by category (breakfast, lunch, dinner, snacks, desserts, drinks), cuisine type, cooking method, dietary preferences, and more.

Yes! You can create and save your own custom recipes in MealSnap. Add ingredients with amounts, write instructions, set serving sizes, and the app automatically calculates the nutrition per serving. Your custom recipes integrate seamlessly with meal planning.

Absolutely! MealSnap supports extensive dietary filtering including vegetarian, vegan, gluten-free, dairy-free, keto, paleo, low-carb, high-protein, and more. You can set your dietary preferences in your profile, and meal planning will automatically respect them.

Cooking Mode provides a hands-free, step-by-step guided cooking experience. It displays one instruction at a time in large text, making it easy to follow while cooking. Perfect for when your hands are messy and you don't want to touch your phone!

MealSnap offers monthly and yearly subscription plans. The yearly plan includes a 3-day free trial so you can try all premium features before committing. Both plans give you unlimited access to all features including AI photo analysis, meal planning, the full recipe library, and detailed analytics.

Yes! The yearly subscription plan includes a 3-day free trial. During the trial, you have full access to all premium features. You can cancel anytime during the trial period and won't be charged.

You can manage and cancel your subscription through your device's app store settings. On iPhone, go to Settings > [Your Name] > Subscriptions > MealSnap. On Android, go to Google Play Store > Menu > Subscriptions. Your access continues until the end of your current billing period after cancellation.

Yes! If you're not happy with MealSnap for any reason, simply send us an email at team@mealsnap.nl and we'll refund your subscription—no questions asked. We want you to be completely satisfied with our app.

There are several ways to log meals in MealSnap: 1) Take a photo of your food for instant AI analysis, 2) Type a description like "chicken salad with feta" for text-based analysis, 3) Scan a barcode on packaged foods for exact nutrition data, 4) Search our database of 400,000+ foods, or 5) Quick-log from your saved foods history. For the most accurate results, we recommend using barcode scanning for packaged foods.

Our AI achieves approximately 90% accuracy for most common meals. The AI identifies individual ingredients and estimates portion sizes. We always recommend reviewing and adjusting the results if needed—this takes just a few seconds and helps ensure your tracking is accurate. For packaged foods, barcode scanning provides 100% accurate nutrition data directly from manufacturer labels.

Yes! After the AI analyzes your meal, you can adjust individual ingredients, change portion sizes, add or remove items, and fine-tune the nutritional values. We encourage you to always review your logged meals for the best accuracy. You can also re-analyze a meal with corrections for improved accuracy on future similar meals.

Yes! MealSnap has a menu scanning feature. Take a photo of a restaurant menu and the AI will analyze multiple items, providing nutrition estimates and health scores for each dish. This helps you make informed choices when eating out.

The barcode scanner lets you instantly get accurate nutrition information for packaged foods. Simply scan the barcode and MealSnap retrieves the exact calories, macros, and ingredients from our extensive food database. It's the most accurate way to log packaged foods and we highly recommend using it whenever possible.